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أفضل إدارة مطعم ومركز الاتصال في الكويت

Are your customers having problems reaching you?
Are you facing the problem of having professional customer service staff?

There is no doubt that you face such issues and more in your company, but our services in C2S2 will help you avoid them completely.

You can count on us to facilitate the communication between you and your customers as the company provides integrated services throughout the week and 24 hours a day.

These services include highly trained customer service staff, the newest Call Center devices and systems, as well as the possibility to use your business number without any changes in the image of the organization.

Our Services

أفضل إدارة مطعم ومركز الاتصال في الكويت

Personnel And Systems Provision Service

Comprehensive (full-time) employee service

  • Full-time call center employee for you.
  • Trained to respond to your customers according to tact and agreed scenario.
  • Has the ability to handle communication systems, registration systems and follow up on applications.

Cloud Systems Service

  • Highly efficient cloud systems.
  • All our systems are with the world’s largest cloud systems companies (Amazon).
  • The employee can work from anywhere (home or office).
  • High-quality calls.
  • Detailed reports that serve management in decision-making.

Shared Employees Service

  • A group of highly qualified employees to respond to a specific group of customers.
  • Accomplish connections accurately and quickly.
  • Get paid for the number of calls answered.
  • 16 hours or 24 hours.
  •  At a small cost.

Comprehensive (full-time) employee service

  • Full-time call center employee for you.
  • Trained to respond to your customers according to tact and agreed scenario.
  • Has the ability to handle communication systems, registration systems and follow up on applications.

Cloud Systems Service

  • Highly efficient cloud systems.
  • All our systems are with the world’s largest cloud systems companies (Amazon).
  • The employee can work from anywhere (home or office).
  • High-quality calls.
  • Detailed reports that serve management in decision-making.

Shared Employees Service

  • A group of highly qualified employees to respond to a specific group of customers.
  • Accomplish connections accurately and quickly.
  • Get paid for the number of calls answered.
  • 16 hours or 24 hours.
  •  At a small cost.

Technical and Administrative Supervision Service

Administrative Supervision

Monitoring the performance and commitment of employees

Providing reports about the quality and workflow of the employees’ performance

One-on-one training sessions

Hear calls and evaluate performance

Technical Supervision

Systems monitoring

Systems update

Systems Development

Administrative Supervision

Monitoring the performance and commitment of employees

Providing reports about the quality and workflow of the employees’ performance

One-on-one training sessions

Hear calls and evaluate performance

Technical Supervision

Systems monitoring

Systems update

Systems Development

Call Center Processing Service

Administrative Processing

Comprehensive Service Guide

Selection of employees

Training

Parallel supervision

Getting Started

Technical Processing

Link trade number

Build an autoresponder

Managing users

 Composition of reports

Administrative Processing

Comprehensive Service Guide

Selection of employees

Training

Parallel supervision

Getting Started

Technical Processing

Link trade number

Build an autoresponder

Managing users

 Composition of reports

Contact us now for quotations and getting answers to your inquiries