Are your customers having problems reaching you?
Are you facing the problem of having professional customer service staff?
There is no doubt that you face such issues and more in your company, but our services in C2S2 will help you avoid them completely.
You can count on us to facilitate the communication between you and your customers as the company provides integrated services throughout the week and 24 hours a day.
These services include highly trained customer service staff, the newest Call Center devices and systems, as well as the possibility to use your business number without any changes in the image of the organization.
Our Services
Personnel And Systems Provision Service
Comprehensive (full-time) employee service
- Full-time call center employee for you.
- Trained to respond to your customers according to tact and agreed scenario.
- Has the ability to handle communication systems, registration systems and follow up on applications.
Cloud Systems Service
- Highly efficient cloud systems.
- All our systems are with the world’s largest cloud systems companies (Amazon).
- The employee can work from anywhere (home or office).
- High-quality calls.
- Detailed reports that serve management in decision-making.
Shared Employees Service
- A group of highly qualified employees to respond to a specific group of customers.
- Accomplish connections accurately and quickly.
- Get paid for the number of calls answered.
- 16 hours or 24 hours.
- At a small cost.
Comprehensive (full-time) employee service
- Full-time call center employee for you.
- Trained to respond to your customers according to tact and agreed scenario.
- Has the ability to handle communication systems, registration systems and follow up on applications.
Cloud Systems Service
- Highly efficient cloud systems.
- All our systems are with the world’s largest cloud systems companies (Amazon).
- The employee can work from anywhere (home or office).
- High-quality calls.
- Detailed reports that serve management in decision-making.
Shared Employees Service
- A group of highly qualified employees to respond to a specific group of customers.
- Accomplish connections accurately and quickly.
- Get paid for the number of calls answered.
- 16 hours or 24 hours.
- At a small cost.
Technical and Administrative Supervision Service
Administrative Supervision
Monitoring the performance and commitment of employees
Providing reports about the quality and workflow of the employees’ performance
One-on-one training sessions
Hear calls and evaluate performance
Technical Supervision
Systems monitoring
Systems update
Systems Development
Administrative Supervision
Monitoring the performance and commitment of employees
Providing reports about the quality and workflow of the employees’ performance
One-on-one training sessions
Hear calls and evaluate performance
Technical Supervision
Systems monitoring
Systems update
Systems Development
Call Center Processing Service
Administrative Processing
Comprehensive Service Guide
Selection of employees
Training
Parallel supervision
Getting Started
Technical Processing
Link trade number
Build an autoresponder
Managing users
Composition of reports
Administrative Processing
Comprehensive Service Guide
Selection of employees
Training
Parallel supervision
Getting Started
Technical Processing
Link trade number
Build an autoresponder
Managing users
Composition of reports
